Logo PARSIPPANY TROY HILLS TOWNSHIP SCHOOLS - Help Center, (862) 286-7069 or 4444 within district
Submit a request
Sign in
  • Important Announcements Important Announcements
  • Students/Parents Students/Parents
  • Google Suite for Education Google Suite for Education
  • Account/Password Account/Password
  • Print/Scan/Fax Print/Scan/Fax
  • Device Issues Device Issues
  • Applications Applications
  • Genesis Genesis
  • Network/Wireless/Filter Network/Wireless/Filter
  • Phone System Phone System

Important Announcements

Student/Parent Announcements

  • Student Technology FAQs

Staff Announcements

  • GoTo Webinar in your browser without having to download the launcher

Students/Parents

High School

  • Squid Installation

Google Suite for Education

Contacts

  • Delegate Contacts
  • Create and Export Contact List

Google Apps, Extensions, and Add-Ons

  • Installing Android Apps on Chromebooks

Google Drive

  • Staff - Taking files from PTHSD.net account
  • Google Takeout/Transfer for Graduating Seniors Only

Google Meet

  • Grid View not working
  • Start Google Meet from Gmail
  • Schedule Google Meet from Google Calendar

Google Calendar

  • Create and share a group calendar

Google Mail (Pthsd.net)

  • PhishNotify
  • Make Gmail your default email program
  • Transfer Google Content
  • Creating Rules to Filter Emails
  • Using Google Tasks in Gmail
  • Find messages using Gmail's search
See all 11 articles

Account/Password

District Account Questions

  • Changing your District Password (Apple Computer)
  • District Password Management From Outside The District or on a Chromebook
  • Setting Up Google 2-Step Verification
  • District Password Requirements
  • Local Items Keychain (Apple Computer)
  • Receiving Email from incorrect Distribution List

Print/Scan/Fax

Fax Instructions-XMedia

  • Fax Instructions

District Printers

  • Savin Copier Instructions - Staff
  • Adding a Network Printer (Apple Computer)
  • Adding a Network Printer (Windows Based, WYSE, Horizon)
  • Print from Chromebook
  • Printing a PDF in Color
  • Removing Unwanted Printers from a VM / Wyse Box
See all 7 articles

Device Issues

Newline

  • Newline 2024 models - Change PIN
  • Newline Usage

Chromebook

  • Chromebook Screen Record and Screen Capture
  • Chromebook Keyboard Shortcuts

Headset - Sennheiser MB Pro 1

  • Sennheiser - Connect to Windows
  • Sennheiser - Connect to Chromebook
  • Sennheiser headset - Connect to Mac

Kensington Adapter

  • Kensington Adapter Connection to Monitor
  • Kensington Adapter - Mac Driver Install

iPEVO Cameras

  • Installing iPEVO Visualizer via Self Service
  • iPEVO Software/Download & User Instructions

iPad

  • Creating an Apple ID without a payment method
  • Clever Badges on iPads
  • Elementary - HMH Player on iPad
  • Syncing Notability to iCloud

MacBook

  • macOS Update Instructions
  • (Macbook) Computer Going to Sleep after 5 Minutes/ Screen Lock
  • How to Remove Ads and Popups when Booting Laptop

Applications

Savvas

  • Using iPad for Savvas - Grades K-1

Cybersecurity

  • Infosec IQ Cybersecurity Awareness Training

Classroom Management

  • GAT Teacher Assist
  • Classwize

Frontline

  • Frontline Applications

Adobe Creative Cloud

  • Adobe Document Cloud for Google Drive
  • How to save a PDF from email - Windows
  • Adobe Creative Cloud Suite Video/GIF Instruction
  • Adobe Creative Cloud Suite

Chrome Browser

  • Share pages in Chrome

Help Desk - Zendesk Ticketing System

  • How do I Log Into Zendesk to Create a Help Desk Ticket.

Horizon Client

  • Horizon Client - Access from Chromebook

Learning A-Z

  • Learning A-Z (Raz Kids) Allow Microphone

Swank - Digital Streaming

  • SWANK K-12 Streaming

WeVideo

  • WeVideo Access

Genesis

Genesis

  • Genesis Classroom Integration
  • Creating Student Username/Password Labels - (Genesis)

Network/Wireless/Filter

Wireless Internet Access

  • Accessing Guest Wireless Network

Phone System

District Phone System

  • Voicemail Reset Pin
  • Cisco Webex Mobile App
  • Child Absent Voicemail
  • Voicemail Access
  • Unboxing and Installing Cisco Phone
  • Cisco Webex User Portal Access
See all 10 articles

Can't find what you're looking for?

Submit a Request
Powered by Zendesk