This Help Desk Article is intended for installing MOST networked printers in the Parsippany - Troy Hills School District.
Please Note: These Instructions only apply to Wyse Box or Windows Based Computers. For Apple MacBook Laptop Computers please locate the corresponding Help Desk Article by clicking here:
Please complete the following instructions:
1. Press the Windows Key AND the letter "R" AT THE SAME TIME
2. This box ( or a box very similar to this) will come up
3.Select and Type (or copy and paste from this article) one of the following:
For all East Side Buildings (JRW Building, Buildings and Grounds, PHS, CMS, Knollwood, Lake Hiawatha, Northvail, Rockaway Meadow, and Troy Hills):
For all West Side Buildings (The Calabria Education Center, PHHS, BMS, Eastlake, Intervale, Lake Parsippany, Littleton, and Mt. Tabor):
4. When you click OK another box will com up that will show you all of the printers available to be installed for that side of town.
- Double Click on the Printer you want to Install
- Click Install Driver
5. Once Complete you can close out of all windows and attempt to print to that specific printer
If these steps do not resolve your issue, Please open a trouble ticket, or contact the Help Desk at extension 4444 for more assistance.