Before you Begin Please Note:
- You Password MUST be changed every 90 days as per District Policy.
- You can only Change your password while in District using this method
- You should Never Share your password information with anyone.
Step 1: Locate the Password Monitor Tool
The Password Monitor Tool icon is located on the upper right hand corner your Screen. This icon will appear as a number in brackets followed by the letter "D".
This number indicates the number of days that are remaining until your password will expire. If you see this Icon you can Go ahead and Click on it which will bring up a series of options. Simply Locate the change password option towards the bottom of the list and click on it.
PLEASE NOTE: If you do not see this icon, please contact the TSS Help Desk by dialing 4444 from any district phone so we can get that taken care of, or by opening a Help Desk Ticket using the Instructions here.
Step 2: Understanding Password Requirements and Policies
As a reminder your new password MUST be 8 Characters Long Cannot be any of the Previous 10 Passwords you have used and MUST include Three of the following Four Items:
- An Uppercase Letter
- A Lowercase Letter
- A Number
- And/ or a special character or Symbol like a Dollar Sign or an Exclamation Mark.
Once you understand these Criteria and think about the password you want to create you can just go ahead and click OK to change your password.
Step 3: Changing your Password
The window above is where you will be changing your district password. Go ahead and type your Current Password into Top Box followed by typing in your new Password Twice into the the next 2 Boxes. Once you have completed this go ahead and click on the Change button in the lower right of the window.
If you have followed all of the steps up to this point accurately you will have received a message stating that you have successfully changed your password. The best way to confirm that your password is changed is that the number in the icon in the upper right hand corner should have changed to 90D, meaning 90 Days remaining until your next Password Change is Required.
PLEASE NOTE: TSS highly recommends upon a successful password change that you restart your computer . This is to ensure that your new password syncs with all the other databases that use it like Genesis and other District resources
Still Having Issues?
If you do not receive a successful message, or are still having difficulty please complete the following steps:
- Reboot your computer by clicking the Apple in the upper left hand corner, clicking Restart, then repeating these steps upon reboot as this tends to resolve most password change issues when using the password monitoring tool.
If you are still having Issues changing your password, please contact the TSS Help Desk by dialing 4444 from any district phone so we can get that taken care of, or by opening a Help Desk Ticket using the Instructions here.