Login Issue after Password Change (Macbook Users)

 

 

Step 1: Open Self Service Application on your Computer

Open Self Service by clicking on this icon locating on your dock, or in the launchpad   

 

Step 2: Log in using your District Credentials 

Enter your district credentials in the box (shown below) to log in. 

 

Step 3. Locate the Fix my Keychain Icon

Under Featured find Fix My Keychain and Click Install: 

 Click Install Again on the box that pops up: 

Step 4: Your computer will reboot 

Upon Reboot please attempt to log into Genesis again

 

 

If you are still having Issues Logging into the PTHSD-Guest Network, please contact the TSS Help Desk by dialing 4444 from any district phone, or by opening a Help Desk Ticket using the Instructions here

 

 

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