Local Items Keychain Issue after Changing Your Network Password

So You just reset your password, but you keep getting this message or something similar a bunch of times?



Fear Not .... This is a very common issue with a very easy resolution. First a brief explanation of what the keychain is so you understand why this occurs.


What is the Keychain? 


  • Keychain is password management system in OS X developed by Apple. It was introduced with Mac OS 8.6, and has been included in all subsequent versions of Mac OS, including OS X. A Keychain can contain various types of data: passwords (for Websites, FTP servers, SSH accounts, network shares, wireless networks, groupware applications, encrypted disk images), private keys, certificates, and secure notes. You will find Keychain in the Utility folder in the Applications folder. Unless you indicate otherwise on a case-by-case basis, you can not open your keychain without your administrator password.

Keychain will generate and store all your Safari-based passwords and autofill them for you where and as needed. However, there may be times when a website doesn't allow autofill (for example, at public terminals or when a site has been coded to specifically block autofill).


When you change your district password your saved passwords in the keychain also change causing the keychain to, in essence, freak out. 


How do I make it go away?


TSS has created a very simple process to resolve this issue quickly.

Please follow these instructions step-by-step: 



1. Open Self Service:  


2. Login to Self Service using your District Username and Password: 



3. Under Featured find Fix My Keychain and Click Install: 


4. Click Install Again on the box that pops up: 

5. Your computer will reboot 


Upon Reboot the keychain issue will be resolved.

You will just need to renter your new password for both Google Drive and your Email accounts.


If this does not resolve your issue or you receive an error please contact the Help Desk at extension 4444 or open a trouble ticket. 


Have more questions? Submit a request


  • Avatar
    Patricia Huncken

    Yes, it worked!! Thank you

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